Settings

AI Tools

Here you will select your preferences for:

  • Organisation details and Localisation

  • Data retention

  • Data collection

  • Results

  • Email

  • Printed certificate option

  • API settings

To go to your settings click on the hamburger menu, click Admin and Settings.

Your organisation details will be on this tab. You shouldn't need to change anything here.

Settings > General

General settings

Description

Organisation name

This is the name of your organisation that is displayed so that customers know who is issuing or processing their test. It's displayed in:

  • Customer's test credential in their Yoti app

  • Customer's test result email

Organisation short name

This short name forms part of the Verifiable Credential Issuer, which is used to identify who issued a credential. Maximum of 10 characters allowed. Must be all lowercase.

Organisation address

This is your organisations address.

Organisation email

An email address of a contact / representative from your organisation.

Phone

A phone number of a contact / representative from your organisation.

Localisation

You can change the language used in the web application, including user and customer emails:

  • English (UK)

  • Czech (CZE)

  • Polish (PL)

  • Hungarian (Hun)

You can also add your organisation logo to the portal.

Settings > General> Logo upload

Delete your organisation

Yoti gives you the option to delete your organisation you can select "delete organisation". This is a permanent request and Yoti cannot recover the data for you.

Delete your organisation

You will need admin organisation settings to do this.

Delete organisation