Email template

AI Tools

To edit the email template:

  • Go to the portal email tab

When you create a session in the Yoti Portal, you can choose to have Yoti email your end user on your behalf. This page explains how to personalise that email so it matches your brand and gives your customers clear next steps.

Yoti will send an email to the end user after you create a session in the Yoti Portal, and select the option for Yoti to email the end user, The email contains a link that takes the end user to the Yoti identity verification journey.

Configurable options

Email elementDescription
Company nameThe company name shown in the email.
LocaleThe language the text will display in.
Subject lineThe email subject line which summarises what the email is for.
BodyThe email body that explains why the user is receiving the email and what to do next.
Button labelText displayed on the button that launches the identity verification checks.
ColourColour of the button and URL links found in the email.
LogoThe logo displayed at top of the email.
Type to search, ESC to discard
Type to search, ESC to discard
Type to search, ESC to discard