Session results

Once the session has been started, the state of this session will be 'in progress'. The state will be shown at the top banner. Below are the different states:

Session details

Value	Description
IN PROGRESS	Yoti is still working on tasks and checks for the user's ID.
COMPLETED	Yoti has completed the checks and tasks.
EXPIRED	Yoti could not complete the checks and tasks.

Yoti will respond with a recommendation for each check. For example:

Session results

To understand responses and reports from Identity verification, please head over to the appropriate section:

Session details

This is a log of the session. Yoti will provide details on:

Name and email address of the user the session was sent to.
A log of who created the session and when.
The Session ID. This is a unique identifier per session.
Tracking ID. This is a unique identifier per user.

Session details

Document report

If text data extraction task is selected, in your results you will see all the media and document details in the Text extraction tab.

Document check result

You can click the left and right arrows to see front and back of the document. You should see 3 images of the front and 3 images of the back.

If the user uploaded their image rather than taking a photo, you will see one image only.

Other functionality is:

Flip photo
Zoom in or out
Make the photo brighter or darker
Delete the image.

If we couldn't extract the data you will see the following:-

Document check result

Yoti suggests you ask the user to try again here.

If the user has been unsuccessful in their session and Yoti was unable to complete a check, you will see the following response for a document:

Document check result -> Not available

If the user has been unsuccessful in their session and Yoti has rejected the check, you will see the following response for a document:

Document check result -> Rejected

If you have more than one document and you complete a document comparison check, the first document will be compared with the rest. An example result is shown below:

Example of document comparison check

A full list of the rejection reasons are located at Document report with recommended next steps.

A successful text data extraction of the name, address and date of birth. If we are unable to extract the data the check will not be performed. A new bar will appear with the address check results, an example shown below is if we have responded back with CONSIDER.

Address check result -> Consider

A full list of the rejection reasons are located at Address report with recommended next steps.

AML report

A successful text data extraction of the name, iso country code and date of birth. If we are unable to extract the data the check will not be performed. A new bar will appear with the address check results, an example shown below is if we have responded back with CONSIDER.

Yoti will respond back with the results of the AML check with a comply advantage report link and results from the search. Yoti will show any matches.

A full list of the rejection reasons are located at AML report with recommended next steps.

Biometric report

If liveness has been completed you will see 3 images of the user and a recommendation.

The more liveness attempts the user tries the more images and checks you will see. Be sure to take the latest check as the final result.

A full list of the rejection reasons are located at Biometric report with recommended next steps.

DBS/RTW Report

If a pre-configured DBS or RTW check has been configured a new bar will appear in the portal results. Detailing if the user has met the requirements of this check, and outlining the level of assurance the user has met.