Rate Limits

Rate limits are controls implemented by our API to restrict the number of requests a client can make to our services within a defined time window. These limits are essential for maintaining the stability and security of our infrastructure, as well as for preventing abuse or malicious activity.

Specifically, we apply a rate limit to the Create Session API call to ensure fair usage and system reliability. Our rate limiting system is tiered, allowing us to offer different levels of access based on client needs. By default, all new clients are placed in the "Small" tier, which provides a baseline level of access suitable for most use cases. Clients with higher usage requirements may request to be moved to a higher tier.

Tiered rate limiting