Rate Limits

Rate limits are controls implemented by our API to restrict the number of requests a client can make to our services within a defined time window. These limits are essential to maintaining the stability and security of our infrastructure and preventing abuse or malicious activity.

Specifically, we apply a rate limit to the Create Session, Check Results, and Get Media API calls to ensure fair usage and system reliability. Our rate-limiting system is tiered, allowing us to offer different access levels based on client needs. By default, all new clients are placed in the "Small" tier, which provides a baseline level of access suitable for most use cases. Clients with higher usage requirements may request to be moved to a higher tier.

Tiered rate limiting

Create Session API

Check Results API

Get Media API