Report

Yoti performs numerous checks on a document in order to generate this report. Yoti will also provide a recommendation for the authenticity of the document:

Recommendation	Explained
🟢 APPROVE	The document has passed Yoti verification standards.
🔴 REJECT	The document could be tampered or a counterfeit. Yoti recommends you flag users that are rejected.
🟠 NOT_AVAILABLE	Yoti couldn’t perform the check, usually due to the quality of submitted images or user error.

As part of the document check, Yoti performs multiple sub checks on the document explained below. The results for the sub checks will be PASS or FAIL. All sub checks state whether the check was performed through a manual process (Expert Review), or through Automation.

Good to know

The report breakdown will only display sub-checks that have been attempted.

Sub-checks designated as 'Automated' require document data to be extracted, and therefore the data extraction task to be configured.

Sub check	Description	Automated
no_signs_of_forgery	Yoti will assess multiple features of the document to include a wider range of checks. On failure, Yoti will provide a PASS / FAIL breakdown with respective detail on: data_alignment hologram_check security_features_integrity printing_quality fonts_authenticity document_number_integrity	❌
no_sign_of_tampering	If Yoti does detect a tampered document we will highlight where.	❌
hologram	Yoti will detect if we can see a shape / colour of the hologram.	❌
hologram_movement	Check hologram movement.	❌
other_security_features	Yoti will detect if the supplementary security features are valid	❌
physical_document_captured	This sub check is to verify that the original document was used and not a photocopy.	❌
document_in_date	If a valid expiration date is present on the document.	✅
fraud_list_check	Yoti will check a fraudulent document database for a match.	✅
ocr_barcode_comparison	This check is performed if fields extracted using OCR from the VIZ (visual inspection zone) of the document and fields extracted from the barcode of a same document both have the mandatory fields populated with values.	✅
doc_number_validation	When there is a driving licence where text extraction has been successful (auto or manual) Yoti will attempt to validate the document number. This check will only be returned for UK Driving licences and Canadian licences (Ontario, Newfoundland and Quebec).	✅
mrz_validation	Validates that the MRZ of the document is in the expected format.	✅
ocr_mrz_comparison	Comparison between the visual inspection zone of the document and the MRZ. This check would commonly be performed for Passports, but can be run on other documents that have an MRZ.	✅
issuing_authority	This sub-check checks the document information against the Issuing Authorities records. Only triggers if the requested check is enabled, with a document that supports the check.	✅
age_estimation_dob_comparison	This sub-check performs an Age estimation on the captured selfie, comparing it to the ID document date of birth. For more details on Yoti's Age Estimation, read our White Paper here.	✅
chip_parse	If chip data is present	✅
chip_sod_parse	If Security Object document is present	✅
chip_data_integrity	Checks the data integrity on the chip	✅
chip_digital_ signature_verification	Verifies the digital signature and trust chain	✅
chip_csca_trusted	Checks if the Country Signing Certification Authority (CSCA) Certificate is trusted	✅
yoti_fraud_list_check	Checks against Yoti's fraud watchlist for a match on the ID document. This sub-check will always be performed, is returned as PASS when no match is found, or FAIL when there is a match. For cases where a possible match is found, the session will be sent for additional manual checks to determine the final check outcome.	✅

Rejection report

For the list of rejection suggestions please see below which will allow you to provide the user a correction attempt:

Yoti Reason	Recovery suggestions
COUNTERFEIT	You may want to flag this user.
EXPIRED_DOCUMENT	Ask the user to try again with a different document.
FRAUD_LIST_MATCH	You may want to flag this user.
DOCUMENT_COPY	Ask the user to try again with the original document.
ISSUING_AUTHORITY_INVALID	You may want to flag this user.
TAMPERED	You may want to flag this user.
MISSING_HOLOGRAM	Ask the user to try again with capture method / in a brighter area.
NO_HOLOGRAM_MOVEMENT	Ask the user to try again with capture method / in a brighter area.
DATA_MISMATCH	You may want to flag this user.
DOC_NUMBER_INVALID	You may want to flag this user.
CHIP_DATA_INTEGRITY_FAILED	You may want to flag this user.
CHIP_SIGNATURE_VERIFICATION_FAILED	You may want to flag this user.
CHIP_CSCA_VERIFICATION_FAILED	You may want to flag this user.

Not available report

If Yoti was unable to perform checks here is a list of the responses we will return:

Yoti Reason	Recovery suggestions
PHOTO_OVEREXPOSED	Ask the user to try again ensuring no excessive light is on the document.
PHOTO_TOO_DARK	Ask the user to try again and move into a lighter area.
PHOTO_TOO_BLURRY	Ask the user to try again with the ID document on a flat surface, or to use their mobile.
DOCUMENT_TOO_DAMAGED	Ask the user to try again with a different ID document.
GLARE_OBSTRUCTION	Ask the user to try again.
OBJECT_OBSTRUCTION	Ask the user to try again and ensure you can see the ID fully.
NO_DOCUMENT	Ask the user to try again and to upload a document.
PARTIAL_PHOTO	Ask the user to try again and ensure you can see the ID fully.
IMAGE_RESOLUTION_TOO_LOW	Ask the user to try again and to use their mobile.
COUNTRY_NOT_SUPPORTED	The user may not be able to complete the process with Yoti.
DOCUMENT_NOT_SUPPORTED	Ask the user to try again with a different document.
INCORRECT_DOCUMENT_TYPE	Ask the user to try again with the correct selected document.
INCORRECT_MRZ	Ask the user to try again with a different document.
DOCUMENT_VERSION_NOT_SUPPORTED	Ask the user to try again with a different document.
MISSING_DOCUMENT_SIDE	Ask the user to try again sending through both sides of the document.
BLACK_AND_WHITE_IMAGE	Ask the user to try again with a different document or coloured document.
MISUSE	Ask the user to try again with a different document.
INVALID	Ask the user to try again with a different document.
CHIP_PARSE	Ask the user to try again with a different document.
CHIP_SOD_PARSE	Ask the user to try again with a different document.

Document comparison check

Yoti performs the following sub check explained below which will either be a PASS or a FAIL.

Document comparison compares values of 2 different documents. This is always done automatically.

Sub check	Description	Automated
dob_match	If both documents have date of birth, they will be compared.	✅
name_match	If both documents have name, they will be compared.	✅

For the list of rejection suggestions please see below which will allow you to provide the user a correction attempt:

Yoti response	Recovery suggestion
MISMATCH	Ask the user to try again and check their documents have the same attributes.

If Yoti was unable to perform checks here is a list of the responses we will return:

Yoti Response	Recovery suggestion
NON_LATIN_CHARACTER_IN_NAME	Ask the user to try again with latin characters on their document.
NO_VALID_SUBCHECKS	Ask the user to try again making sure the data is present on the documents.

Good to know

For Supported documents we will complete a NAME comparison. For two ID documents we will do a DOB and a NAME comparison.

Request document check

If you would like to request this check you can in two ways:

Use our portal.
Use our SDK or API.

Last updated on

Was this page helpful?