Getting started

Yoti provides you with a simple dashboard management tool called Yoti Hub to get you up and running with our products. The Yoti hub allows you to generate your API keys, add your billing information and more.

Once your organisation has been created, our onboarding team will aim to review your application within 2-3 business hours. We will send you an onboarding email you once you are verified.

To start integrating our products you will need to:

  1. Download the Yoti App
  2. Set up an account on the Hub and get verified.
  3. Generate API keys.

This section walks you through how to complete this. You will need to know information about your organisation, key contact details and billing details.

If you don't have this to hand, don't worry you can return anytime to continue with your application.

Before you start
You need to download the free Yoti app and register your business with Yoti.

Supported browsers

Hint Yoti Hub is only supported on the web.

Create your Yoti

  1. Download the Yoti app.
  2. Add a business email address to create your account.
  3. Add an official ID document to your Yoti

Hint If you have any issues with the onboarding of the app please contact our customer service team at help@yoti.com.

Watch the video below to see how to create a Yoti:

You will be able to continue your integration while your organisation application is under review.

Verify your organisation

Get access to Yoti Hub by scanning a Yoti QR code with your Digital ID app.

Good to know
Once you have logged in, your phone will display a 'connected' screen. If you leave the Yoti app, you won't be able to see receipts in Yoti Hub. This is for security purposes. Log in to your Yoti app to gain access to receipts.

There is a short form to fill out, please see description of the information required:

Information requiredDescription
Your full nameThis is automatically populated from the Digital Id app share. You will be emailed at point of registration and if your organisation application is successful.
Your email addressThis is automatically populated from the Digital Id app share.
Organisation nameThis is your name of your organisation
Organisation typeThis is required to understand what type of organisation Yoti is working with.
Primary operating countryThis is required to understand what country you are operating in for billing.
Yoti Terms and ConditionsYou will need to read and accept our Terms and Conditions. If you require a copy of these, please contact onboarding@yoti.com.

Congratulations your account is set up and you should see the screen below! At this point you will also receive an email from Yoti welcoming you onboard.

Set up complete screen

Set up complete screen

You can go ahead and start using our sandbox services.

If you wish to complete the your onboarding application then head over to the Settings section.

  • Click Settings.
Home > Go to settings

Home > Go to settings

Fill out the remaining details in the tabs highlighted red.

Home > Go to settings > Organisation

Home > Go to settings > Organisation

Information requiredDescription
Organisation detailsAs shown on the company register for your jurisdiction. This is required for us to verify your company.
Registered company addressThis is required for additional verification and so we have an address for billing purposes.
Contacts

You will need to fill in your key contacts:

  • Director details. The director is not emailed.
  • Technical contact. If there are any updates Yoti can get in touch with the right contact.
  • Business contact. If there are any updates Yoti can get in touch with the right contact.
  • Billing contact. So we can email the correct person invoices.

You will need their full name and email address.

PaymentThis is your billing details. You can add this later when your organisation is verified.

After you have filled in the above details:

  • Click VERIFY MY ORGANISATION.
Home > Onboarding > Verify my organisation

Home > Onboarding > Verify my organisation

If we have any questions about your application we will email you. You will receive an email if all approved.

As the applicant, you will instantly gain full access to your organisation's Yoti Hub account. You can go ahead and create an application from this point.

We appreciate that your organisation details may not remain the same as when you first registered. If you need to change any information change, please contact us at organisations@yoti.com so we can update it. This ensures that we can verify any changes and keep information aligned.

Now you just have to create your application to generate API keys and you're integration ready. If you using our portals you will still need to create applications.

Video explainer

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