Overview

AI Tools

Welcome to the developer documentation for integrating the In-Branch verification service.

The documentation has recently been revised. Should you need the earlier version, it's available here. Please note, there have been no modifications to the API.

You can integrate this service by API.

The overview below details the entities and data flows.

If you need any help please contact us here.

Before you start

You will need to have registered your business with Yoti.

View Onboarding with Yoti

View Generate API Keys

In-Branch Verification is a service for organisations who require In-person identity verification and document validation. This service will use Yoti's Identity verification capability combined with a face-to-face transaction to provide identity and proof of address document validation and identity verification to clients who require additional assurance to meet business risk or regulatory obligations, or to customers who require the additional assistance that a branch can provide.

In-Branch Verification is also used to facilitate Identity checking through the DBS documents-based route.

Feature List

Below is a list of features specific to an In-Branch verification:

  • In-person document checking with configurable automated identity verification and third party checks

  • Broad range of supported documents, including configurable for DBS document checking

  • Evidence digitisation and customer photo for anti-impersonation mitigation

  • Configurable client report including check results, copies of evidence and customer photo

  • Billing on account or by customer in branch


Integration, Testing & Go Live Process

  • Create a production application on the Yoti hub for integration testing.

  • Integrate and complete internal testing

  • Create a new production application on the Yoti hub for your production service

  • Demonstrate and receive approval to go live from Post Office or Yoti [Mandatory]

For more information about this process and scheduling the demonstration and approval please enquiry through support.yoti.com.


Supported Documents

Info

You can retrieve a comprehensive list of supported 'ID' documents by making a GET request to our API endpoint: https://api.yoti.com/idverify/v1/supported-documents.

Please note that our in-branch service might not support all document types and countries. If you have any questions regarding specific documents, reach out to us at https://support.yoti.com/yotisupport/s/contactsupport.

For 'Supplementary Document' support, refer to the table provided below.

Document

Backend name

Yoti type

Passport

PASSPORT

ID

Driving license

DRIVING_LICENCE

ID

National ID

NATIONAL_ID

ID

Biometric Residence Permit

RESIDENCE_PERMIT

ID

Utility bill

UTILITY_BILL

Supplementary doc

Bank statement

BANK_STATEMENT

Supplementary doc

Council tax bill

COUNCIL_TAX_BILL

Supplementary doc

Phone bill

PHONE_BILL

Supplementary doc

HM Forces ID Card

MILITARY_CARD

Supplementary doc

PASS Card

SUPPLEMENTARY_PASS_CARD

Supplementary doc

Firearms Licence

FIREARMS_LICENCE

Supplementary doc

Birth Certificate (within 12 months of DOB)

BIRTH_CERTIFICATE_ISSUED_WITHIN_12_MONTHS_OF_BIRTH

Supplementary doc

Birth Certificate (issued after 12 months from DOB)

BIRTH_CERTIFICATE

Supplementary doc

Adoption Certificate

ADOPTION_CERTIFICATE

Supplementary doc

Paper Driving Licence

PAPER_DRIVING_LICENCE

Supplementary doc

Marriage/Civil Partnership Certificate

MARRIAGE_CERTIFICATE

Supplementary doc

Bank Opening Letter

ACCOUNT_OPENING_LETTER

Supplementary doc

Benefit Statement

BENEFIT_STATEMENT

Supplementary doc

Mortgage Statement

MORTGAGE_STATEMENT

Supplementary doc

Financial Statement

FINANCIAL_STATEMENT

Supplementary doc

P45 or P60 Statement

EMPLOYEE_TAX_FORM

Supplementary doc

Employment Sponsorship Letter

EMPLOYMENT_SPONSORSHIP_LETTER

Supplementary doc

Immigration Document/Visa/Work Permit

IMMIGRATION_DOCUMENT

Supplementary doc

Education letter

EDUCATION_LETTER

Supplementary doc

DVLA V5 or V5C/2

DVLA_FORM

Supplementary doc


User Journey (Diagram)




  Last updated by Nikhil Pankhania